Terms of service

Terms of Service

Welcome to Legacy Auto Authority. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or services.

If you do not agree with any part of these Terms of Service, you must refrain from using this website.

1. Company Information

Legacy Auto Authority supplies cylinder heads, engine components, cooling system parts, and related automotive products and services for commercial and heavy-duty vehicle applications across Southern Africa.

These Terms of Service govern all use of our website, products, services, and communications.

2. Acceptance of Terms

By accessing this website or placing an order, you confirm that:

  • you are legally capable of entering into binding agreements;
  • the information provided by you is accurate and complete;
  • you will use this website lawfully and responsibly.

Legacy Auto Authority reserves the right to update or modify these Terms of Service at any time without prior notice.

3. Products & Services

All products displayed on this website are subject to:

  • availability;
  • confirmation of pricing;
  • technical compatibility;
  • stock limitations.

While we strive to ensure accurate product information, Legacy Auto Authority does not guarantee that all descriptions, specifications, images, or pricing are entirely error-free at all times.

We reserve the right to:

  • correct pricing errors;
  • discontinue products;
  • refuse or cancel orders;
  • limit quantities purchased.

4. Technical Compatibility

Customers are responsible for ensuring that all products ordered are compatible with their specific vehicle, engine, or application before installation.

Legacy Auto Authority is not liable for:

  • incorrect orders placed by customers;
  • compatibility issues caused by incorrect engine identification;
  • installation errors;
  • damage resulting from improper fitment or external engine faults.

We strongly recommend professional installation by qualified technicians or mechanics.

5. Orders & Payment

All orders are subject to acceptance and payment verification.

Legacy Auto Authority reserves the right to:

  • decline suspicious transactions;
  • cancel orders due to pricing or stock errors;
  • request additional verification before processing orders.

Prices displayed are subject to change without notice unless otherwise agreed in writing.

6. Shipping & Delivery

Delivery timelines provided are estimates only and may vary depending on:

  • courier operations;
  • location;
  • stock availability;
  • external logistical factors.

Legacy Auto Authority is not responsible for delays caused by:

  • third-party couriers;
  • customs processes;
  • weather conditions;
  • strikes or force majeure events.

Risk in goods passes to the customer upon delivery.

7. Returns, Replacements & Refunds

Returns, inspections, replacements, and refunds are governed by our official Return & Refund Policy.

All returned cylinder heads and engine components are assessed according to the issue originally reported by the customer.

Where a valid issue is confirmed:

  • a replacement item may be provided first;
  • refunds may only be considered after the replacement process has been completed.

Approved refunds may take up to 7 working days to process.

8. Warranty Disclaimer

Unless expressly stated otherwise in writing:

  • warranties are limited to manufacturing or verified product defects;
  • warranties do not cover damage caused by:
    • overheating;
    • improper installation;
    • neglect;
    • misuse;
    • contaminated systems;
    • unrelated engine failures;
    • unauthorized modifications.

Legacy Auto Authority reserves the right to inspect all warranty claims before approval.

9. Limitation of Liability

To the fullest extent permitted by law, Legacy Auto Authority shall not be liable for:

  • indirect damages;
  • loss of profits;
  • downtime;
  • labour costs;
  • towing expenses;
  • business interruption;
  • consequential engine damage;
  • incidental or special damages arising from product use or installation.

Customers use products and services at their own risk following delivery and installation.

10. Intellectual Property

All website content, including:

  • logos;
  • graphics;
  • product descriptions;
  • branding;
  • designs;
  • images;
  • website layouts;
  • written materials

remain the property of Legacy Auto Authority and may not be copied, reproduced, or distributed without prior written consent.

11. Website Usage Restrictions

Users may not:

  • misuse this website;
  • attempt unauthorized access;
  • distribute malicious software;
  • interfere with website functionality;
  • use the website for fraudulent purposes.

Legacy Auto Authority reserves the right to restrict or terminate access for violations of these terms.

12. Privacy

Customer information submitted through the website is handled in accordance with our Privacy Policy and applicable data protection laws.

By using this website, you consent to the collection and use of information necessary for processing orders and providing services.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the South African courts.

14. Contact Information

For questions regarding these Terms of Service, returns, warranties, or general inquiries, customers may contact Legacy Auto Authority through the official communication channels listed on the website.

 

By using this website and purchasing from Legacy Auto Authority, you acknowledge that you have read, understood, and agreed to these Terms of Service.